Where I can get my order?

You can receive it in the direction you choose (home, work ... but never a PO Box).

How soon will I get my order?

Delivery times depend on the type of shipping selected. For standard shipping are
2 to 3 working days and express shipments are of 1-2 working days.
Ceuta and Melilla are extended deadlines 24-48h.

How do I pay for shipping?

For shipments to the store, shipping is free.

Standard shipping costs 3.95 EUR. (Free for orders from 50 EUR).

Express shipping costs are 5.95 EUR.

To other countries 8.95 EUR.

What is the deadline to make a return?

The deadline for any refund is 28 days from the shipping confirmation email.

Do I have to pay something for my return?

Only the shipping charges.

How will I receive my refund?

Once approved the return, you will receive the amount in the same way you
made your purchase.

When will I receive my refund?

After approving the return (items must be in perfect condition, with all tags
and original packaging) you will receive a confirmation email telling you that
the amount is credited to your account within days. Remember that the payment
to the credit card always depend on your bank.

You have doubts?

Contact our Customer Service department, we will solve the problem as soon as
possible.


 
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